Here are some highlights:
- Reward your best performers: When someone doesn't carry their load, it kills the morale of the good team members. Conversely, the worst performers must be removed; pruning must be done.
- Promote a "clash of ideas" - Allow a variety of flowers to bloom; unleash the individual creativity among your team.
- Simple suggestion: Use a circular table in your meeting room to promote equality (never a square table!).
- Be prepared to disappoint people.
- Optimisim is a Force Multiplier.
- "The Church has an obligation to go out into the world and serve those not like us."
- "I want to go out in a state of grace."
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